Consumer Issues

The Danish Competition and Consumer Authority are responsible for enforcing a number of consumer protection laws. The Authority supports the interaction between consumers and businesses in order to make markets work well and to create growth and high consumer welfare. The Authority contributes to the development of new consumer policy and regulation, considers consumer complaints, analyses markets and communicates information regarding consumers to both consumers and businesses.

The Danish Competition and Consumer Authority act as secretariat for the Consumer Ombudsman, the Consumer Complaints Board, the Danish Storm Council, the Energy Supplies Complaint Board, the Danish Complaints Board for the Funeral Services Industry and the Danish Complaint Board for Veterinary Surgeons.

European Consumer Centre Denmark


Free advice for the consumers regarding purchases in other EU-countries.
The centre is funded by the Danish Competition and Consumer Authority and the European Commission.

Danish Consumer Ombudsman


An independent public authority which supervises compliance with Danish marketing law