Advice and guidance

The Competition and Consumer Authority provides advice and guidance to consumers and companies on consumer-law issues at

The Competition and Consumer Authority runs the public consumer portal

As of January 1, 2017, the Consumer Hotline (Forbrugerhotlinen) and the Centre for Complaint Resolution have moved to the House of Committees in Viborg as part of the government relocations.

The Consumer Hotline advises on consumer rights - and obligations - in connection with the buying and selling of goods and services. Contact the Consumer Hotline here.

The hotline is open from Monday to Friday. Telephone from 10:00 to 12:00 and chat from 9:00 to 15:00.